Verizon confirms a network outage is affecting mobile customers across the US

Verizon cellular prospects reported widespread outages throughout the US on Monday. Beginning at round 9:30AM ET, lots of of 1000’s of individuals flagged points with their cellular service on Downdetector, which tracks user-submitted outage experiences. The quantity of experiences spiked at nearly 105,000 at 11:20AM, however had been nonetheless reaching nearly 59,000 at 12:52PM.

Many people claimed they had been unable to make or obtain calls or change textual content messages. These with an iPhone could also be seeing “SOS” as a substitute of the same old connection bars on the highest proper of their display screen. That is a standard sight when there’s restricted service or none in any respect. Nonetheless, affected iPhone customers can nonetheless make emergency calls by way of different networks.

A Downdetector heatmap recommended that the problem was most prevalent in New York, New Jersey, Georgia and elsewhere on the east coast and midwest. A slender yellow band of experiences was additionally rising on the west coast as of 1:10PM ET. together with an intensifying warmth spot in Los Angeles.

Verizon confirmed that service was affected for some prospects. “Our engineers are engaged and we’re working shortly to unravel the problem,” the corporate wrote on X at 11:48AM. The reason for the outage just isn’t but clear.